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To help improve all aspects of HR, there are documents listed below under different topic areas. You can browse these by clicking on a subject below then print them off or send them to someone by e-mail. If you have any suggestions for items that should be included, please visit our suggest resources page.

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  1. ‘We Support Learning and Development’ Guide (document)
  2. 2020 Children and Young People's Workforce Strategy (document)
  3. About the People Management website – English
  4. Absence Management toolkit for employers
  5. Academy of Care Practitioners – Wales
  6. ACAS checklist for handling a disciplinary matter (document)
  7. Action on Elder Abuse (organisation)
  8. Adoption Leave (document)
  9. Advertising agencies: the advantages and challenges of working with them (document)
  10. Advisory, Conciliation and Arbitration Service (ACAS) (organisation)
  11. Age Concern (organisation)
  12. Age Positive (government agency)
  13. Ambient advertising
  14. Ashridge Centre for Business and Society (ACBAS)
  15. Association for Care Training and Assessment Networks (organisation)
  16. Association for Real Change (ARC) (organisation)
  17. Association of Directors of Adult Social Services (ADASS) (organisation)
  18. Basic Skills – BBC learning website
  19. Basic Skills Assessment Method
  20. British Quality Foundation (organisation)
  21. Bullying and harassment at work: a guide (document)
  22. Business Eye (organisation)
  23. Care Ambassadors Scheme
  24. Care and Social Services Inspectorate Wales (organisation)
  25. Care Council for Wales: careers information
  26. Care Forum Wales (organisation)
  27. Care Services Improvement Partnership
  28. Care Skillsbase (website)
  29. CareAware (organisation)
  30. Careconnect learning
  31. Carers UK
  32. Carers, Employment and Services: time for a new social contract? (report)
  33. Centre for Effective Dispute Resolution (organisation)
  34. Ceretas (organisation)
  35. Championing Children – set of leadership behaviours (document)
  36. Changing roles and relationships – Workshop notes and resources (SCIE National Conference 2007)
  37. Changing status, changing lives – research on migrant workers
  38. Chartered Institute of Personnel and Development (organisation)
  39. Children in Northern Ireland (CiNI)
  40. Children Now (magazine)
  41. Children’s Workforce Induction Standards
  42. Children's Trusts effective practice
  43. Children's Workforce Development Council (CWDC)
  44. Children's Workforce Development Council for England
  45. Children's Workforce Strategy (policy document)
  46. Choice Forum (interactive forum)
  47. CIPD Factsheet – discipline and grievances at work
  48. CIPD factsheet on employing overseas workers
  49. CIPD Factsheet on Selection Interviewing
  50. CIPD Factsheets on Recruitment and Selection
  51. CIPD Guide to Bullying at Work
  52. Code of Practice for Wales (policy document)
  53. Codes of practice for social care workers and employers: England and Wales (document)
  54. Commission for Equality and Human Rights (Government agency)
  55. Commission for Social Care Inspection (organisation)
  56. Common Induction Standards for Adult Social Care
  57. Community Care (magazine)
  58. Complaints about service provision (document)
  59. Counsel + Care (organisation)
  60. Cranfield School of Management (university)
  61. Crossing borders – Audit Commission report
  62. CSR Europe (organisation)
  63. CWDC Induction Standards for Childrens Social Care
  64. Department of Health Code of Practice for International Recruitment
  65. Department of Health guidance on good practice for user involvement
  66. Department of Health Social Care Careers website
  67. Department of Health social care information (document)
  68. Department of Health, Social Services and Public Safety (DHSSPS NI)
  69. Department of Health: human resources and training information (Government department)
  70. Department of Health: information for social care (Government department)
  71. Department of Health: organisation policy information (Government department)
  72. Department of Health: social care best practice information (Government department)
  73. Developing social care – service users driving culture change
  74. Developing social care: service users' vision for adult support
  75. DH Care Networks (network)
  76. Direct Payments: a guide (document)
  77. Doing it for themselves: participation and black and minority ethnic service users
  78. ecca.e3learning.co.uk (website)
  79. Effective support and supervision (document)
  80. Effective team working indicators (document)
  81. Elderly Accommodation Counsel (organisation)
  82. Embedding service user and carer participation – Workshop notes and resources (SCIE National Conference 2007)
  83. Employers for Carers (forum)
  84. Employing a professional carer or personal assistant.
  85. Employing People: a handbook for small firms
  86. Employment in social care in Europe (report)
  87. Employment service for migrant workers – website
  88. End of Life Care Strategy (document)
  89. Ending employment
  90. English Community Care Association (organisation)
  91. Equality Commission for Northern Ireland
  92. EURES – job mobility portal
  93. European Foundation for the improvement of living and working conditions (organisation)
  94. European Mentoring and Coaching Council (organisation)
  95. Fixed-term contracts: a guide (document)
  96. General Social Care Council
  97. General Social Care Council – Country assessment guidelines
  98. General Social Care Council – Workers from abroad
  99. General Social Care Council (charity)
  100. Getting started in Social Work
  101. Green Paper on Adult Social Care 2005
  102. Grievance at work (document)
  103. Guidebook for Managers Looking to Employ Overseas Social Care Staff (document)
  104. Guidelines on supporting and developing practice learning (document)
  105. Has service user participation made a difference to social care services? (Report)
  106. Headway
  107. Health and Care NI
  108. Health and Safety Executive (Government agency)
  109. Health and Safety Executive: work-related stress (Government agency)
  110. Health and Safety Executive: workplace related violence (Government agency)
  111. Health Matters (magazine)
  112. Health Promotion Agency (Northern Ireland)
  113. HPSS Jobs
  114. HR Directors Club (organisation)
  115. Improvement and Development Agency (Government agency)
  116. In control – website for self directed support
  117. Inclusion Europe (organisation)
  118. Independent Age (organisation)
  119. Independent Safeguarding Authority (organisation)
  120. Independent Sector Home Care Provision in Northern Ireland: Workforce and Training Issues
  121. Induction checklist (document)
  122. Induction: a basic guide to the principles of good induction (document)
  123. Information Commissioner's Office (Government agency)
  124. Institute of Directors (organisation)
  125. Institute of Employment Studies (organisation)
  126. Institute of Leadership & Management (organisation
  127. Institute of Management Consultancy (organisation)
  128. Integrated Local Area Workforce Strategies (INLAWS)
  129. Integrated Local Area Workforce Strategy (project)
  130. International Association for Human Resource Management (organisation)
  131. International recruitment and increasing learning about other cultures: Kathryn Kelly, IDeA
  132. Interviewer's dos and don'ts checklist (document)
  133. Invest Northern Ireland
  134. Invitation to a disciplinary hearing: an example (document)
  135. Job boards (document)
  136. Job evaluation: considerations and risks (document).
  137. Jobcentre Plus (Government agency)
  138. Leader to Leader Institute (organisation)
  139. Leadership and Management Strategy for the Social Care Workforce (policy document)
  140. Leadership and Vision – Workshop notes and resources (SCIE National Conference 2007)
  141. Leading practice, a development programme for first-line managers (SCIE resources)
  142. Learning and development toolkit for the mental health workforce
  143. Learning and Skills Development Agency – Northern Ireland
  144. Learning Disability Wales (organisation)
  145. Learning for Living
  146. Learning organisations: a self assessment resource pack
  147. Leavers checklist (document)
  148. Leavers: a basic guide to the implications and main issues of managing leavers (document)
  149. Local Government Employers (organisation)
  150. Log on to Care (website)
  151. Lost to the System? The Impact of Fair Access to Care (document)
  152. Low cost advertising (document)
  153. Making Ends Meet: a website for managing money in social services (website)
  154. Making Research Count (project)
  155. Management First (organisation)
  156. Management Induction Standards (document)
  157. Management Issues (organisation)
  158. Managing conflict at work (document)
  159. Managing employees who are pregnant or new parents
  160. Managing poor performance (document)
  161. Maternity Rights
  162. Mental Health Policy Implementation Guide – A Learning and Development Toolkit
  163. Migration strategies and the motivation of migrant workers
  164. Modernising Workforce Planning (Website)
  165. Move On – Basic skills tests
  166. National Minimum Standards (document)
  167. National Occupational Standards
  168. National Occupational Standards for Wales
  169. National Occupational Standards in Intercultural Working for the UK (document)
  170. National Organisation for Practice Teaching (organisation)
  171. NATOPSS – Learn to Care (organisation)
  172. New Types of Worker (document)
  173. New Ways of Working (website)
  174. Newspapers and trade press (document)
  175. Northern Ireland Commissioner for Children and Young people (NICCY)
  176. Northern Ireland Council for Voluntary Action
  177. Northern Ireland Post Qualifying Education & Training Partnership
  178. Northern Ireland Social Care Council
  179. Ofsted (organisation)
  180. OPM leadership documents
  181. Parental Mental Health and Child Welfare Network (organisation)
  182. Participation – finding out what difference it makes
  183. Paternity leave (document)
  184. Performance appraisal in a nutshell (document)
  185. Personnel Today (publication and website)
  186. Planning for Caring (policy document)
  187. Preventing Illegal Working (document)
  188. Providing effective supervision (document)
  189. Public Concern at Work (organisation)
  190. Quality frameworks (document)
  191. Racial Equality and the Smaller Business (document)
  192. Reaching Out: an Action Plan on Social Exclusion
  193. Recruitment advertising (document)
  194. Recruitment and retention
  195. Recruitment fairs and open days (document)
  196. Redundancy checklist (document)
  197. Redundancy: guide to legislation (document)
  198. Redundancy: managing the redundancy process (document)
  199. Redundancy: payments and entitlements (document)
  200. Regional partnerships: Wales
  201. Registered Nursing Home Association (organisation)
  202. Report on work, care and life among migrants workers in London
  203. Required qualifications and training (document)
  204. Research in Practice for Adults (organisation)
  205. Retention checklist (document)
  206. Retention miniguide: a guide to staff retention (document)
  207. Retention: best practice (document)
  208. Retention: procedures (document)
  209. Roffey Park Institute (organisation)
  210. Role and Tasks of Social Work – GSCC project
  211. Round Pegs – Round Holes? Recognising the future of human resources management (document)
  212. Safeguarding Adults -A National Framework of Standards
  213. SCIE National Conference 2007 - Workshop notes and resources
  214. SCIE Practice guide : Making referrals to the POVA list
  215. SCIELEAD – Issue 1
  216. Setting up a personnel record system (document)
  217. Sexual orientation and Gender reassignment audit tools
  218. Shaping the Future of Care Together 14th July, 2009
  219. Sharing the Learning
  220. SISCo: Addressing basic skills at induction – Workshop notes and resources (SCIE National Conference 2007)
  221. SISCo: practical help to manage communication and number skills
  222. Skills for Care – Induction Standards for England
  223. Skills for Care (organisation)
  224. Skills for Care: Foundation Standards
  225. Skills for Care: National Occupational Standards
  226. Skills Foresight Plan: Wales (policy document)
  227. Slivers-of-Time working
  228. Smoking ban: what does this mean for your care service?
  229. smokingbanwales.co.uk
  230. Social Care and Social Work Careers
  231. Social Care Association (organisation)
  232. Social Care Code of Practice for International Recruitment
  233. Social Care Induction Framework: Wales
  234. Social Care Institute for Excellence (SCIE)
  235. Social care leadership and the impact of good leadership on the workforce: Julie Jones, SCIE
  236. Social Care Online (website)
  237. Social Care Registration
  238. Social Enterprise in Health and Social Care (document)
  239. Social Policy and Social Work (SWAP)
  240. Social Policy Research Unit (university department)
  241. Social Services Improvement Agency (Wales)
  242. Social Work in Wales: a Profession to Value
  243. Standards for Employment Agencies in Regulated Care and Health Services (SEARCH) (document)
  244. Stonewall (organisation)
  245. Strategy for the Participation of People who use Services in Skills for Care Work (document)
  246. Support Planning ( website)
  247. Supporting Social Care workers with English as a Second Language
  248. Supporting Working Carers – a Managers Guide
  249. Survey of workforce in independent sector – Northern Ireland
  250. Terms and conditions of employment: a guide (document)
  251. The Association of Independent Care Advisers (organisation)
  252. The Care Council for Wales (Government agency)
  253. The Care Quality Commission (organisation)
  254. The Chartered Management Institute (organisation)
  255. The Coalition for Quality in Care (organisation)
  256. The Commission for Racial Equality (Government agency)
  257. The Department for Business, Enterprise and Regulatory Reform (Government department)
  258. The Disability Rights Commission (organisation)
  259. The Equal Opportunities Commission (organisation)
  260. The Equality and Human Rights Commission (organisation)
  261. The First Six Months: a manager's guide (book)
  262. The future regulation of health and adult social care in England (document)
  263. The Health and Social Care Advisory Service (organisation)
  264. The Learning Disability Knowledge Sets (toolkit)
  265. The Management Standards Centre (MSC)
  266. The Manual Handling Operations Regulations 1992 (legislation)
  267. The Mental Health Providers Forum (organisation)
  268. The National Care Forum (organisation)
  269. The New Landscape in Social Care and Health (document)
  270. The Office for Disability (website)
  271. The Open University
  272. The Practice Learning Taskforce
  273. The Princess Royal Trust for Carers (organisation)
  274. The Princess Royal Trust for Carers Professionals (website)
  275. The Principles of Workforce Redesign (document)
  276. The right to request flexible working for parents and carers (document)
  277. The Social Perspectives Network (organisation)
  278. The State of Social Care in England 2007 - 08 (report)
  279. The State of the Social Care Workforce 2004 (annual report)
  280. The UK Border Agency (government agency)
  281. The Well Managed Organisation – Diagnostic Tool for managing Sickness Absence
  282. Thinkcare – website
  283. Third Sector Leadership Centre (organisation and website)
  284. Tips on writing your ad (document)
  285. Trades Union Congress (organisation)
  286. Training checklist (document)
  287. Training Resource for Working Together to Safeguard Children (document)
  288. Training: best practice (document)
  289. Training: legislation and guidance (document)
  290. Training: miniguide (document)
  291. Training: procedures to have in place (document)
  292. Training: study leave (document)
  293. Turning Point (organisation)
  294. UK National Europass Centre
  295. Union Learning Representatives
  296. Unions (document)
  297. United Kingdom Home Care Association Ltd (UKHCA)
  298. United Kingdom Homecare Association (organisation)
  299. User involvement in health and social care in Northern Ireland
  300. Valuing People Now – From Progress to Transformation (document)
  301. Volunteering England (organisation)
  302. Wainwright Trust (organisation)
  303. Wales Office of Research & Development for Health & Social Care (WORD) (organisation)
  304. Welsh Language Board
  305. Welsh Local Government Association (WLGA)
  306. Welsh local government data unit
  307. What Matters to Staff in the NHS (document)
  308. What should a disciplinary procedure contain? (document)
  309. What should an appeals procedure contain? (document)
  310. Willowbank case study
  311. Willowbank case study: Employee involvement
  312. Willowbank case study: Leadership and purpose
  313. Willowbank case study: Stakeholder involvement
  314. Willowbank case study: The organisation
  315. Windsor Fellowship (organisation)
  316. Women Returners' Network (organisation)
  317. Work Foundation (organisation)
  318. Work-Life balance: a guide (document)
  319. Work-Life balance: a guide and checklist (document)
  320. Worker Registration Scheme
  321. Workers requiring permission to work in the UK (document)
  322. Workforce planning
  323. Workforce planning – a patient-centred approach
  324. Workforce Planning for Social Work
  325. Workforce planning: a mini-guide (document)
  326. Working Families (organisation)
  327. Worksmart – TUC guide to rights at work