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Resource directory > All documents

To help improve all aspects of HR, there are documents listed below under different topic areas. You can browse these by clicking on a subject below then print them off or send them to someone by e-mail. If you have any suggestions for items that should be included, please visit our suggest resources page.

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  1. About the People Management website – English
  2. Absence Management toolkit for employers
  3. Academy of Care Practitioners – Wales
  4. ACAS checklist for handling a disciplinary matter (document)
  5. Action on Elder Abuse (organisation)
  6. Adoption Leave (document)
  7. Advertising agencies: the advantages and challenges of working with them (document)
  8. Advisory, Conciliation and Arbitration Service (ACAS) (organisation)
  9. Age Concern (organisation)
  10. Age Positive (government agency)
  11. Ambient advertising
  12. Ashridge Centre for Business and Society (ACBAS)
  13. Association for Care Training and Assessment Networks (organisation)
  14. Association for Real Change (ARC) (organisation)
  15. Association of Directors of Social Services (ADSS) (organisation)
  16. At One With Volunteers: ADSS and the National Centre for Volunteering (policy statement)
  17. Basic Skills – BBC learning website
  18. Basic Skills Assessment Method
  19. British Quality Foundation (organisation)
  20. Bullying and harassment at work: a guide (document)
  21. Business Eye (organisation)
  22. Care Ambassadors Scheme (organisation)
  23. Care and Social Services Inspectorate Wales (organisation)
  24. Care Council for Wales: careers information
  25. Care Forum Wales (organisation)
  26. Care Services Improvement Partnership
  27. Careconnect learning
  28. Carers UK
  29. Carers, Employment and Services: time for a new social contract? (report)
  30. Centre for Effective Dispute Resolution (organisation)
  31. Ceretas (organisation)
  32. Championing Children – set of leadership behaviours (document)
  33. Championing Children Toolkit
  34. Changing roles and relationships – Workshop notes and resources (SCIE National Conference 2007)
  35. Changing status, changing lives – research on migrant workers
  36. Chartered Institute of Personnel and Development (organisation)
  37. Children in Northern Ireland (CiNI)
  38. Children Now (magazine)
  39. Children’s Workforce Induction Standards
  40. Children's Trusts effective practice
  41. Children's Workforce Development Council (CWDC)
  42. Children's Workforce Development Council for England
  43. Children's Workforce Strategy (policy document)
  44. Choice Forum (interactive forum)
  45. CIPD Factsheet – discipline and grievances at work
  46. CIPD factsheet on employing overseas workers
  47. CIPD Factsheet on Selection Interviewing
  48. CIPD Factsheets on Recruitment and Selection
  49. CIPD Guide to Bullying at Work
  50. Code of Practice for Wales (policy document)
  51. Codes of practice for social care workers and employers: England and Wales (document)
  52. Commission for Equality and Human Rights (Government agency)
  53. Commission for Social Care Inspection (organisation)
  54. Common Induction Standards for Adult Social Care
  55. Community Care (magazine)
  56. Complaints about service provision (document)
  57. Counsel + Care (organisation)
  58. Cranfield School of Management (university)
  59. Crossing borders – Audit Commission report
  60. CSCI Professional – website
  61. CSR Europe (organisation)
  62. CWDC Induction Standards for Childrens Social Care
  63. Department of Health Code of Practice for International Recruitment
  64. Department of Health guidance on good practice for user involvement
  65. Department of Health Social Care Careers website
  66. Department of Health social care information (document)
  67. Department of Health, Social Services and Public Safety (DHSSPS NI)
  68. Department of Health: human resources and training information (Government department)
  69. Department of Health: information for social care (Government department)
  70. Department of Health: organisation policy information (Government department)
  71. Department of Health: policy and guidance
  72. Department of Health: social care best practice information (Government department)
  73. Department of Trade & Industry (Government department)
  74. Developing effective approach to user involvement – workshop notes
  75. Developing social care – service users driving culture change
  76. Developing social care: service users' vision for adult support
  77. Direct Payments: a guide (document)
  78. Doing it for themselves: participation and black and minority ethnic service users
  79. Effective support and supervision (document)
  80. Effective team working indicators (document)
  81. Embedding service user and carer participation – Workshop notes and resources (SCIE National Conference 2007)
  82. Employers for Carers (forum)
  83. Employing People: a handbook for small firms
  84. Employment in social care in Europe (report)
  85. Employment service for migrant workers – website
  86. End of Life Care Strategy (document)
  87. Ending employment
  88. Equality Commission for Northern Ireland
  89. EURES – job mobility portal
  90. European Foundation for the improvement of living and working conditions (organisation)
  91. European Mentoring and Coaching Council (organisation)
  92. Extending the right to request flexible working to carers for adults
  93. Fixed-term contracts: a guide (document)
  94. General Social Care Council
  95. General Social Care Council – Country assessment guidelines
  96. General Social Care Council – Workers from abroad
  97. General Social Care Council (charity)
  98. Getting started in Social Work
  99. Green Paper on Adult Social Care 2005
  100. Grievance at work (document)
  101. Guidelines on supporting and developing practice learning (document)
  102. Has service user participation made a difference to social care services? (Report)
  103. Headway
  104. Health and Care NI
  105. Health and Safety Executive (Government agency)
  106. Health and Safety Executive: work-related stress (Government agency)
  107. Health and Safety Executive: workplace related violence (Government agency)
  108. Health Matters (magazine)
  109. Health Promotion Agency (Northern Ireland)
  110. HPSS Jobs
  111. HR Directors Club (organisation)
  112. I care… a Skills for Care recruitment resource (website)
  113. Improvement and Development Agency (Government agency)
  114. In control – website for self directed support
  115. Inclusion Europe (organisation)
  116. Independent Sector Home Care Provision in Northern Ireland: Workforce and Training Issues
  117. Induction checklist (document)
  118. Induction: a basic guide to the principles of good induction (document)
  119. Information Commissioner's Office (Government agency)
  120. Institute of Directors (organisation)
  121. Institute of Employment Studies (organisation)
  122. Institute of Leadership & Management (organisation
  123. Institute of Management Consultancy (organisation)
  124. International Association for Human Resource Management (organisation)
  125. International recruitment and increasing learning about other cultures: Kathryn Kelly, IDeA
  126. International recruitment: new developments in 2008
  127. Interviewer's dos and don'ts checklist (document)
  128. Invest Northern Ireland
  129. Invitation to a disciplinary hearing: an example (document)
  130. Job boards (document)
  131. Jobcentre Plus (Government agency)
  132. Leader to Leader Institute (organisation)
  133. Leadership and Management Strategy for the Social Care Workforce (policy document)
  134. Leadership and Vision – Workshop notes and resources (SCIE National Conference 2007)
  135. Leading practice, a development programme for first-line managers (SCIE resources)
  136. Learning and development toolkit for the mental health workforce
  137. Learning and Skills Development Agency – Northern Ireland
  138. Learning for Living
  139. Learning organisations: a self assessment resource pack
  140. Leavers checklist (document)
  141. Leavers: a basic guide to the implications and main issues of managing leavers (document)
  142. Local Government Employers (organisation)
  143. Lost to the System? The Impact of Fair Access to Care (document)
  144. Low cost advertising (document)
  145. Making Ends Meet: a website for managing money in social services (website)
  146. Making Research Count (workshop notes)
  147. Management First (organisation)
  148. Management Issues (organisation)
  149. Managing conflict at work (document)
  150. Managing employees who are pregnant or new parents
  151. Managing poor performance (document)
  152. Maternity Rights
  153. Mental Health Policy Implementation Guide – A Learning and Development Toolkit
  154. Migration strategies and the motivation of migrant workers
  155. Modernising Workforce Planning (Website)
  156. Move On – Basic skills tests
  157. National Minimum Standards (document)
  158. National Occupational Standards
  159. National Occupational Standards for Wales
  160. National Occupational Standards in Intercultural Working for the UK (document)
  161. National Organisation for Practice Teaching (organisation)
  162. NATOPSS – Learn to Care (organisation)
  163. New Types of Worker (document)
  164. New Ways of Working (website)
  165. Newspapers and trade press (document)
  166. Northern Ireland Commissioner for Children and Young people (NICCY)
  167. Northern Ireland Council for Voluntary Action
  168. Northern Ireland Post Qualifying Education & Training Partnership
  169. Northern Ireland Social Care Council
  170. Ofsted (organisation)
  171. OPM leadership documents
  172. Parental Mental Health and Child Welfare Network (organisation)
  173. Participation – finding out what difference it makes
  174. Paternity leave (document)
  175. Performance appraisal in a nutshell (document)
  176. Personnel Today (publication and website)
  177. Planning for Caring (policy document)
  178. Preventing Illegal Working (document)
  179. Providing effective supervision (document)
  180. Public Concern at Work (organisation)
  181. Quality frameworks (document)
  182. Racial Equality and the Smaller Business (document)
  183. Reaching Out: an Action Plan on Social Exclusion
  184. Recruitment advertising (document)
  185. Recruitment and retention
  186. Recruitment fairs and open days (document)
  187. Redundancy checklist (document)
  188. Redundancy: guide to legislation (document)
  189. Redundancy: managing the redundancy process (document)
  190. Redundancy: payments and entitlements (document)
  191. Regional partnerships: Wales
  192. Report – State of Social Care in England 2005-06
  193. Report on work, care and life among migrants workers in London
  194. Required qualifications and training (document)
  195. Retention checklist (document)
  196. Retention miniguide: a guide to staff retention (document)
  197. Retention: best practice (document)
  198. Retention: procedures (document)
  199. Roffey Park Institute (organisation)
  200. Role and Tasks of Social Work – GSCC project
  201. Round Pegs – Round Holes? Recognising the future of human resources management (document)
  202. SCIE National Conference 2007 - Workshop notes and resources
  203. SCIE Practice guide : Making referrals to the POVA list
  204. SCIELEAD – Issue 1
  205. Setting up a personnel record system (document)
  206. Sexual orientation and Gender reassignment audit tools
  207. Sharing the Learning
  208. SISCo: Addressing basic skills at induction – Workshop notes and resources (SCIE National Conference 2007)
  209. SISCo: practical help to manage communication and number skills
  210. SISCo: Supporting Induction in Social Care
  211. Skills for Care – Induction Standards for England
  212. Skills for Care (organisation)
  213. Skills for Care: Foundation Standards
  214. Skills for Care: National Occupational Standards
  215. Skills Foresight Plan: Wales (policy document)
  216. Slivers-of-Time working
  217. Smoking ban: what does this mean for your care service?
  218. smokingbanwales.co.uk
  219. Social Care and Social Work Careers
  220. Social Care Association (organisation)
  221. Social Care Code of Practice for International Recruitment
  222. Social Care Induction Framework: Wales
  223. Social Care Institute for Excellence (SCIE)
  224. Social care leadership and the impact of good leadership on the workforce: Julie Jones, SCIE
  225. Social Care Online (website)
  226. Social Care Registration
  227. Social Enterprise in Health and Social Care (document)
  228. Social Policy and Social Work (SWAP)
  229. Social Policy Research Unit (university department)
  230. Social Services Improvement Agency (Wales)
  231. Social Work in Wales: a Profession to Value
  232. Standards for Employment Agencies in Regulated Care and Health Services (SEARCH) (document)
  233. Stonewall (organisation)
  234. Strategy for the Participation of People who use Services in Skills for Care Work (document)
  235. Support Planning ( website)
  236. Supporting Social Care workers with English as a Second Language
  237. Supporting Working Carers – a Managers Guide
  238. Survey of workforce in independent sector – Northern Ireland
  239. Terms and conditions of employment: a guide (document)
  240. The Care Council for Wales (Government agency)
  241. The Commission for Racial Equality (Government agency)
  242. The Disability Rights Commission (organisation)
  243. The Equal Opportunities Commission (organisation)
  244. The Equality and Human Rights Commission (organisation)
  245. The First Six Months: a manager's guide (book)
  246. The future regulation of health and adult social care in England (document)
  247. The Management Standards Centre (MSC)
  248. The Manual Handling Operations Regulations 1992 (legislation)
  249. The New Landscape in Social Care and Health (document)
  250. The Office for Disability (website)
  251. The Open University
  252. The Practice Learning Taskforce
  253. The Princess Royal Trust for Carers Professionals (website)
  254. The Social Perspectives Network (organisation)
  255. The State of the Social Care Workforce 2004 (annual report)
  256. The UK Border Agency (government agency)
  257. The Well Managed Organisation – Diagnostic Tool for managing Sickness Absence
  258. Thinkcare – website
  259. Third Sector Leadership Centre (organisation and website)
  260. Tips on writing your ad (document)
  261. Trades Union Congress (organisation)
  262. Training checklist (document)
  263. Training: best practice (document)
  264. Training: legislation and guidance (document)
  265. Training: miniguide (document)
  266. Training: procedures to have in place (document)
  267. Training: study leave (document)
  268. Turning Point (organisation)
  269. UK National Europass Centre
  270. Union Learning Representatives
  271. Unions (document)
  272. United Kingdom Home Care Association Ltd (UKHCA)
  273. User involvement in health and social care in Northern Ireland
  274. Valuing People Now – From Progress to Transformation (document)
  275. Voluntary Sector National Training Organisation (VSNTO) (organisation)
  276. Volunteering England (organisation)
  277. Wainwright Trust (organisation)
  278. Wales Office of Research & Development for Health & Social Care (WORD) (organisation)
  279. Welsh Language Board
  280. Welsh Local Government Association (WLGA)
  281. Welsh local government data unit
  282. What should a disciplinary procedure contain? (document)
  283. What should an appeals procedure contain? (document)
  284. Willowbank case study
  285. Willowbank case study: Employee involvement
  286. Willowbank case study: Leadership and purpose
  287. Willowbank case study: Stakeholder involvement
  288. Willowbank case study: The organisation
  289. Windsor Fellowship (organisation)
  290. Women Returners' Network (organisation)
  291. Work Foundation (organisation)
  292. Work-Life balance: a guide (document)
  293. Work-Life balance: a guide and checklist (document)
  294. Worker Registration Scheme
  295. Workers requiring permission to work in the UK (document)
  296. Workforce planning
  297. Workforce planning – a patient-centred approach
  298. Workforce Planning for Social Work
  299. Workforce planning: a mini-guide (document)
  300. Working Families (organisation)
  301. Worksmart – TUC guide to rights at work

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